We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
14 Feb 2018 08:56
заказала 10.01, come to order 12.02. from singapore quality likes. нашёл headset phone directly. headset works as headphones and how wonderful. store recommend. satisfied order.
14 Feb 2018 08:14
довольнатаки walked long. отслеживался track. возились long in china, not like send. packaging is complete, protection is. made headphone good, have charged. set seen on photo. quite good sound, of the price for 580®) сойдёт. посмотрю more on charging. satisfied with the order)
14 Feb 2018 02:13
13 Feb 2018 21:05
It works well. Sound is good. But somtimes the sound is getting smaller for a short time when there are many people.
13 Feb 2018 20:54
13 Feb 2018 06:35
good product.. nice sound... recommended
13 Feb 2018 06:17
goods received. match commodity description, not the headphone-loud it do not need-connects sound and and without the phone for almost any shapes heads and bag beautiful ears. while charging enough as, music-listened разрядился until almost all day today.-all likes thank you! is also very pleasing entangled not to сцепляются and magnetic ear)
13 Feb 2018 05:45
the very satisfied, matches the description. порадовало especially, commodity bought discount thank you so much store!!!
13 Feb 2018 02:20
13 Feb 2018 00:55
thank you all советою received the goods store [handshake] [handshake]
12 Feb 2018 06:32
commodity tight packed in carton box. storage bag вложен optional headset. sound is quite good. recommend.
12 Feb 2018 04:49
good package shipped. all whole. along the way clearly entailment trackable. headphones are very good. description all-match. lie in the ear, clear sound good bass. have special carrying case included. such for advice, very good earphones. excellent store. good communication to all questions. in this shop to buy!
12 Feb 2018 03:39
Good sound (Meizu M6 Note) with equalizer. How long will play - not yet try. In Process :))
11 Feb 2018 14:48
chic on my height headphones sound xperia z ultra sony
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